About this publication

Contents

1. Who it is for
2. How it is made
3. Ownership
4. Corrections

Searches for "AI teammates" return as much about video games as about work. This publication covers only the business meaning: AI employees that take on a role in a company, answer its email and phones and work on its records. It compares the products sold under that name on the evidence their makers and third parties publish.

Who it is for

Owners, operations leads, finance and customer-service managers at established companies who are deciding whether to hand part of a role to an AI teammate, and which product to trust with it. We assume readers know their own queues and customers far better than any vendor does.

How it is made

Every profile is built from the vendor's own pages, its published customer results and reputable third-party reporting. Each fact carries a numbered source with the date we read it. Every product is assessed against the same seven criteria, which are set out on the methodology page with the situation the ranking is written for.

We review the main guide at least once a quarter, and sooner when a vendor changes its prices or product. Each page shows its last update and keeps a short log of changes.

Ownership

OpenLazarus, the company that makes one of the eight products reviewed here, owns this publication. For that reason the ranking frame is stated in full on the methodology page, OpenLazarus is held to the same criteria and sourcing rules as every other product, and its limits are listed as plainly as theirs.

Corrections

If a fact is wrong or a ranking seems unfair, contact the editors with the source. Verified errors are corrected and noted on the page.

Further reading

• Guide · ManagementHow to manage AI teammates at workAn AI teammate needs what a new hire needs: a defined role, clear limits, a probation period and a manager. The controls vendors offer differ more than their marketing suggests.
• Guide · CostWhat an AI teammate costs compared with a new hirePublished AI teammate prices run from tens to hundreds of dollars a month; an office hire costs tens of thousands a year. The honest comparison includes the time a person spends running the AI.
• Guide · The basicsWhat an AI teammate does in a business, role by roleThe label covers chat helpers, personal assistants and AI employees with their own inbox and phone. Here is what each kind does in a company, and where each one stops.